Payments
We accept all major credit cards and Alipay for purchase transactions.
Shipping
China (SF) 1-3 working days from dispatch of order
International (DHL) 3-5 working days from dispatch of order
Please allow 2 business days to process your orders. The customer is responsible for applicable duties and taxes.
If you have any questions, please contact us at the following e-mail address: info@lxuyuhan.com.
Returns
How to Initiate a Return
Your package will not be shipped with any paper invoices or return slips. Instead, we ask that you request your return by sending an email to info@lxuyuhan.com.
To return a purchase, your items must meet the following conditions:
–Be returned within 14 days of your delivery date
–Be in its original, unused, unaltered and unwashed condition
–Be returned with original tags and packaging
–If the goods has no quality problem, no refund allowed.
L.XÚ YUHAN reserve the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
Please ship your returned items to:
L.XÚ YUHAN LLC
No.85 Yanping Road,Jing'an district
Room 405
Shanghai CN
For added safety, please ensure all packages with a tracking number. Client is responsible for all return shipping costs.
Refunds
A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note that original shipping fees are not refundable.